How do you know what information is outdated?
We don’t guess. We compare what customers can currently see with information you confirm as accurate during onboarding—such as your hours, address, phone number, services, staff, booking links and other business details. We flag inconsistencies and get your approval before changing anything.
Do you update Google Business Profiles too?
Yes, when applicable and included in the agreed scope. With authorized manager access, we can review and update eligible Google Business Profile details such as hours, contact information, website links and photos. Your business remains the owner of its profile, and Google may review changes before publishing them.
Do I need to know what needs fixing?
No. That’s the point of the review. We look at your online presence through a customer’s eyes, identify potential outdated, broken or inconsistent information, and then verify factual changes with you before we make them.
What is included in the $299 Digital Refresh?
A review of your existing website and key agreed online business information, identification of outdated, broken or inconsistent details, and implementation of the agreed routine updates. We confirm the exact scope before payment; larger redesigns, new functionality or substantial content work are quoted separately.
What does Stay Current include?
Ongoing monitoring of the website and agreed online business information, plus routine updates within the service scope. We’ll establish a simple way for you to tell us when something changes internally, while we continue checking for customer-facing issues and inconsistencies.
Will I have to share my passwords?
Whenever a platform supports user or manager access, no. For example, Google Business Profile lets a business owner invite a manager without sharing the owner’s password. We’ll use the least access needed for the agreed work.